

AI Call Center
Benefits AI Call Center Brings To You

Call Automation
Businesses do not need many staff to make calls. Businesses can focus resources on more important issues

Natural Conversation
AI call center can distinguish tone and accurately understand customer intent and immediately provide appropriate responses

Improve Customer Service
AI call centers make it easy to perform repetitive tasks, as well as understand and resolve customer issues.

Call Evaluation
Businesses understand the quality of each call, . From there, businesses will come up with appropriate care scenarios for each customer group
Experience AI Call Center
AI Call Center
AI Call Center Features

Build an Automated Campaign
Select a customer list, build a script, and start an automated call and response campaign

Detailed Statistics Reports
Reports are updated in real time, calls are archived for easy tracking

Personalized Script
Each customer will receive a unique message that personalizes the information for each call


Call Scoring
Evaluate customer satisfaction based on tone, call duration, and frequency of communication with agents.

Voice Creation From Text
Automatically generate call content based on available text, diverse gender, region.

Easy to Deploy
AI switchboard is built into the OMICall switchboard system, making deployment a snap
AI Call Center
AI Call Center Application Areas

E-commerce, online shop
Make a call to verify as soon as the customer registers to buy

Events, travel, booking, …
Thousands of product advertising calls help screen potential customers.

Financial Services Company
AI Call Center Helps Promote Services

Insurance
Customers can easily look up information
AI Call Center
Price List
AI Call Center