OMIcall Call Center Switchboard Service helps businesses save on voice call costs, integrates CRM to manage customers, free internal calls and unlimited extensions and internal numbers.
Professional switchboard solution, helps optimize operating costs, improve customer care efficiency, increase competitiveness for businesses in the 4.0 era.
Easy to connect to switchboard numbers such as fixed numbers 024, 028, … numbers 1900, numbers 1800, … or Mobile SIP numbers.
Your business is struggling to choose an effective and quality switchboard system. We will provide useful and valuable answers that meet your exact requirements. OMICall is a complete smart switchboard system for all businesses with flexibility, convenience, reliability and quality.
Includes all the features needed for your business operations
Save up to 50% on calls, free internal calls
Works well on Web, Android, IOS and multiple devices from PC, laptop, smartphone,…
Supports open API, easy integration with CRM, ERP, enterprise software
Work anytime and anywhere with an internet connection
High-level security system, meeting international standards with experienced technical team
Virtual switchboard is an advanced listening and calling service using VoIP technology on a cloud computing platform to improve the quality of customer care, connect calls and reduce call costs to the lowest level. From there, combine with CRM (customer management) tools to improve the quality of care and optimize sales closing easily through calls.
The 1900 number in the market costs 1,500,000 VND. The cost is paid once and is valid for one initial contract signing. The initialization cost does not include equipment and other solutions. The initialization cost of the 1800 number in the market fluctuates at 1,800,000 VND and then will be monthly, including: Subscription fee + Switchboard rental cost + Call charges paid to incoming callers.
1800 switchboard maintenance cost: depending on the network, the 1800 switchboard subscription fee will be from 400,000 VND/month, the cost to rent a 1800 switchboard depending on the quantity will be around 300,000 VND/month (for a switchboard with 1-10 users). The maintenance fee for the 1900 switchboard is from 400,000 – 500,000 VND/month (collected monthly), the cost of renting the 1900 switchboard number with operating costs and switchboard management personnel costs is 300,000 VND/month.
It is a switchboard installed and operated on a cloud computing platform. Easy to install and use because it is developed by ODS in Vietnamese, integrated with ERP/CRM/Website platforms… suitable for any type of business.
The Call Center service operates very simply, using it entirely on the Internet, meaning it transmits audio and data over the network instead of traditional telephone lines. The cloud switchboard can operate on many devices (PC, Mobile, IP Phone…). Currently, the OMICall switchboard also provides direct calling services using video calls similar to those used by Facebook and Zalo.
Step 1: Register business information at: https://vihat.com.kh/
Step 2: Activate and complete the information in the email inbox
Step 3: Select the switchboard number you want to use. Businesses need to register SIP numbers provided by many different carriers such as FPT, Viettel, CMC… with switchboard numbers with the numbers 1900, 1800, 028xx, 024xx, 0236xx, and mobile SIP numbers 09xxx.
OMICall owns a warehouse of beautiful numbers with four of a kind, three of a kind,… for customers to choose from. This number allows making/receiving multiple calls at the same time on a variety of devices such as mobile phones, IP phones, laptops,… The fee is completely similar to the normal call fee.
Step 4: Complete the contract registration procedure in just 30 minutes.
Step 5: The system is set up, the business only needs to choose the terminal device suitable for the business to use the switchboard system, can choose: IP Phone, Software installed on Smartphone, PC or listen and call directly on the website.
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