What Is Earned Media? Boosting Your Brand Through Earned Media
Reading time: 6 minutes
Previously, brands and businesses often relied on paid advertising campaigns to reach customers. However, in today’s marketing environment, as consumers evaluate and learn about products/services on social media, forums, and other online platforms, earned media has become a crucial and indispensable element. This is especially true when consumers voluntarily create and share content about products or brands, helping to naturally and effectively promote the growth and reputation of businesses. So, what is earned media ? Let’s find out with OMICall below.

Vietnam’s leading AI-powered multi-channel virtual call center.
What is earned media?
Earned media is a concept in marketing and advertising that refers to the reflections, attention, and content generated about a brand, product, or service without direct payment for advertising. This includes reviews, articles, comments, videos, or any type of content that consumers or online communities create about your brand or product.

What is earned media?
Earned media typically appears through channels such as social media, news websites, forums, blogs, and other media outlets. It’s a crucial part of a business’s marketing and advertising strategy, as it can help build reputation, create customer trust, and drive sales growth organically, rather than directly through paid advertising.
What are the advantages and disadvantages of earned media?
1. Advantages of Earned Media
- Trust and powerful impact: Earned media is generally considered more trustworthy than paid advertising because it comes from an external source and is often perceived as more genuine.
- Good cost-effectiveness: Since you don’t need to pay directly for each impression or click, earned media can be less expensive than paid advertising.
- Expand free marketing: When consumers share or create content about your brand, it can spread your marketing without investing significant resources.

What are the advantages and disadvantages of earned media?
2. Disadvantages of Earned Media
- Limited control: You cannot fully control earned media content, as it is created by consumers or external parties. This can lead to negative consequences or misinformation about the brand.
- Difficult to predict and measure: It’s hard to predict when and how earned media will appear. This makes measuring performance and calculating ROI more challenging.
- Time and effort: Building earned media requires time and effort to generate attention and engagement from the online community or consumers.
- Unstable: Earned media cannot be guaranteed, and its value can fluctuate over time.
Some popular types of earned media
Here are four common types of earned media:
- Media coverage: The appearance of a brand or product in articles by major media organizations or reputable news websites.
- User reviews and feedback: Comments and ratings from consumers on review websites and platforms such as TripAdvisor, Google Reviews, Foody, Shopee, etc.
- Social media sharing: Consumers sharing content or information about a brand on social media platforms such as Facebook, Twitter, Instagram, and LinkedIn.
- Forum comments and discussions: Brands participate in online forums or online communities where consumers discuss their products or services.
Paid-Owned-Earned Media Model
What are Paid, Owned, and Earned media? These are three key advertising elements that form a combined model in the media industry. This is a multi-faceted strategy to optimize content distribution in a company’s digital marketing campaigns.
With the current overload and fragmentation of media, the POEM model is more important than ever. Businesses will leverage the unique advantages of each media type to identify customer touchpoints and achieve the best communication performance. Let’s explore the other two components of this model, Paid Media and Owned Media, to gain a deeper understanding of how they work and contribute to a business’s communication strategy.

Paid-Owned-Earned Media Model
Paid Media
This is the type of media you pay for, such as television advertising, digital television, Google Ads, or social media advertising. The advantage is the ability to clearly define targets and measure results easily. The disadvantages are that it’s expensive and can be blocked by ad-blocking apps.
Owned Media
These are media assets that you own and control completely, such as your own website, blog, or social media pages. The advantage is that you have complete control and don’t have to pay for advertising space. The disadvantage is that it requires your time and effort to develop content and foster engagement.
Conclude
Earned media is a crucial part of a marketing strategy, naturally building trust and influencing customers. While not entirely controllable, it can be leveraged through quality content and strategies. To succeed in the modern marketing world, understanding and utilizing earned media can be a vital step in building brand awareness and connecting with customers. You’ve just learned what earned media is and some things you need to know about it. Hopefully, this article from OMICall has helped answer your questions and find the right path for your business.
VIHAT TECHNOLOGY Co., Ltd
Headquarters: ViHAT Building – 06 Street No. 16 (Him Lam Residential Area) – Hiep Binh Chanh Ward – Thu Duc District – Ho Chi Minh City
Hanoi Branch: Floor 15, LADECO Building, 266 Doi Can, Ba Dinh, Hanoi
Cambodia Branch: Thida Rath #154 St. 33MC, Sangkat Steung Meanchey, Khan Mean Chey, Phnom Penh
-
What is TikTok advertising? Advertising policies and how it works.
-
Exploring Conceptual Selling – Understanding Modern Sales Trends Correctly
-
What is a KOC? Distinguishing between KOLs and KOCs.
-
What Are Customer Insights? Revealing How to Effectively Uncover Them
-
What is Digital Marketing? 10 Effective Forms of Digital Marketing
-
What is Online Marketing? Types of Online Marketing