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OMICall has created this statement to demonstrate its commitment to information security policies for customers and users of our services.

Below are the privacy policies that OMICall applies in maintaining and disclosing information collected from customers and service users.

Information Privacy Policy

OmiCall is committed to building long-term relationships with customers based on trust. As such, OMICall will do everything possible to ensure customer privacy and support customers in using our services in the best way possible.

Information We Collect

OMICall may request personal information from users in various ways — such as through online orders for products and services, or by inviting users to interviews, among other methods.

The personal information we may collect includes:

• Full Name
• Address
• Company
• Phone and Fax number
• Email address
• Payment information

OmiCall may also collect information about how users access the virtual call center service, using a unique ID for each user through cookies or similar means.

How We Use This Information

OMICall may use this information to communicate with customers regarding products and services, or to liaise with business partners. We may also use it for research purposes — evaluating and studying service effectiveness, marketing efforts, and sales. OMICall will never disclose or sell this information to anyone without your permission.

Exclusive Offers and Information for Customers

Customers and service users will regularly receive notifications about products, services, special pricing, or OMICall newsletters.

Service Status Notifications

In the rare event of service interruption — such as number prefix changes, IP migrations, or server/network maintenance — customers will be promptly notified.

Legal Requirements

While we make every effort to protect your privacy, OMICall may be required by law to disclose personal information when we believe such actions are necessary and required under applicable legal proceedings.

Our website may contain links to other websites. Please note that OMICall is not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of each site you visit.

Your Responsibilities

You are responsible for keeping your login credentials — such as your username and password — secure when accessing OMICall’s system. Make sure your login information is stored in a safe place and is never shared with anyone.

Be aware that keyloggers, viruses, or other monitoring software may track your computer with malicious intent and capture your credentials when logging into OMICall’s system. Take precautions, especially on public computers, and always log out of any service when you are finished using it.

VIHAT TECHNOLOGY Co., Ltd

Headquarters: ViHAT Building – 06 Street No. 16 (Him Lam Residential Area) – Hiep Binh Chanh Ward – Thu Duc District – Ho Chi Minh City

Hanoi Branch: Floor 15, LADECO Building, 266 Doi Can, Ba Dinh, Hanoi

Cambodia Branch: Thida Rath #154 St. 33MC, Sangkat Steung Meanchey, Khan Mean Chey, Phnom Penh