What is Callcenter Cloud ( PBX) ?

Virtual PBX is a telephone service using internet based on an IP network instead of using a regular phone line pulled from the post office. Simple virtual PBX service model. Enterprises using the virtual switchboard service can use on:

  • IP phone
  • On the computer
  • On smart phone

We can chooise Hotline Number from Metfone, Smart, Cellcard, 023...

Hotline Callcenter

Connect to all Telephone number to SMART CLOUND CALL CENTER

Benefits when businesses use virtual PBX

MODERN VOIP TECHNOLOGY

Application of cloud computing technology provides advanced Internet voice service.

SIMPLE MANAGEMENT

Easy to monitor and manage the system through the web admin and mobile application.

SUPPORT RECORDING CALLS

Free record call history, record calls and listen to recorded calls again.

DIVERTING CALLS

The system supports forwarding calls to mobile numbers when you are outside the company.

UNLIMITED BRANCH

Branch numbers can expand without limit.

HIGH SECURITY SYSTEM

Build a high-level security system with a team of experienced management engineers.

COST SAVINGS

Do not waste human resources, invest in hardware, free internal calls, automatic calls (ACD).

CALL AUTOMATICALLY

Help businesses take care of customers, find new plans, proactively advertise, remind appointment …

The new features of a piece of software

  • Sound recording call
  • Routing call
  • Receive multiple calls same time
  • Customer division for SALE
  • Call for free internally
  • SMS Marketing customer care
  • Full management switchboard
  • Tag/Note after call
  • Use completely for Internet
  • Integrated E-Voicecall automatically
  • Connect API with multiple platforms
  • CRM switchboard zoom out
  • Saving Voice charges
  • Increase quality customer care
  • Increase capture rate
  • Increase success rate of sales
  • Manage customer relationship
  • Perform multiple calls at the same time
  • Employee manager Sale/Telesale
  • Optimal Customer life line
  • Evaluate quality of customer care
  • Free internal contact
  • Cut the cost system
  • Interactive customers anytime anywhere

Easy to Setup

Unlimited coverage: Easy to use. Having a smartphone next to you will have a mobile switchboard with you anytime, anywhere.

Easy to expand the network to use: Scaling the switchboard quickly and easily. It doesn’t take long to set up and change the switchboard scenario.

Quick installation: Support on 2 mobile platforms: iOS and Android. Just 3 steps to have a professional switchboard: Install applications, register and use.

Easily connect the top of the switchboard number:Supports connecting 1900, 1800, 028xx, 024xx, 0236xx, and Mobile SIP Metfone – Smart- Cellcard number

Cost savings:No loss of system installation, maintenance and management costs. No loss of investment, maintenance and equipment costs.

Increase sales:
Improved customer care makes it easier for businesses to sell, more loyal customers, and more purchases.

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